Technology Planning
Implementing and maintaining technical information systems is a significant investment for any business. With the high level of inter-operability required today due to the high level of business integration, it is necessary to understand and future proof the technical systems environment.
From a technology planning perspective Lynnwood provides assistance with the identification, development and prioritisation of user and functional requirements. The requirements are then used to determine the scale and complexity of the technology solutions required to support business functions such as asset management or procurement. These requirements, and their prioritisation, are critical in the selection of the appropriate software solutions - usually a trade-off is required between functional requirements, cost and complexity.
Our services include business continuity and disaster recovery planning - helping clients to be prepared for those times when IT infrastructure or systems are not available to support normal business operations.
From a technology planning perspective Lynnwood provides assistance with the identification, development and prioritisation of user and functional requirements. The requirements are then used to determine the scale and complexity of the technology solutions required to support business functions such as asset management or procurement. These requirements, and their prioritisation, are critical in the selection of the appropriate software solutions - usually a trade-off is required between functional requirements, cost and complexity.
Our services include business continuity and disaster recovery planning - helping clients to be prepared for those times when IT infrastructure or systems are not available to support normal business operations.
Case Studies
Prequalification System Design and Implementation
Technical Systems Gap Analysis
A utility company required assistance with the implementation of a contractor pre-qualification scheme. Working closely with internal stakeholders Lynnwood provided assistance with the design, build and implementation of a pre-qualification scheme system.
The pre-qualification scheme consisted of the formal documentation to facilitate pre-qualification as well as the contracting of works. An enabling IT system was also delivered utilising different technology platforms including the tendering platform of the Queensland Government Procurement Group, whilst the management of internal business processes and associated documentation were supported with the implementation of a suite of DecisionMAX software products.
Lynnwood provided support in managing an internal development team and liaising closely with DecisionMAX - the software vendor - ensuring that the overall system was configured to suit the local governance, policy and procedural requirements.
The implementation of the scheme provided a significant reduction in manual, paper based processes, whilst at the same time standardised the procurement documentation. Implementation of this scheme ensured that the internal buyers are now able to focus on defining the scope of work, cost and delivery timeframes of the relevant contracts, rather than spending their time on management of an administrative process.
The pre-qualification scheme consisted of the formal documentation to facilitate pre-qualification as well as the contracting of works. An enabling IT system was also delivered utilising different technology platforms including the tendering platform of the Queensland Government Procurement Group, whilst the management of internal business processes and associated documentation were supported with the implementation of a suite of DecisionMAX software products.
Lynnwood provided support in managing an internal development team and liaising closely with DecisionMAX - the software vendor - ensuring that the overall system was configured to suit the local governance, policy and procedural requirements.
The implementation of the scheme provided a significant reduction in manual, paper based processes, whilst at the same time standardised the procurement documentation. Implementation of this scheme ensured that the internal buyers are now able to focus on defining the scope of work, cost and delivery timeframes of the relevant contracts, rather than spending their time on management of an administrative process.
The senior management of this facility management organisation recognised that the technical systems supporting their operations had not matured in line with the changes that have taken place within the business itself. This aim of this study was to investigate the current systems environment and to understand how well the technical systems meet their business requirements. A range of issues were identified, including:
- The double handling / re-entry of basic information across the multiple systems;
- Lack of standard business processes;
- Lack of systems supporting key business functions; and
- Limited mobile or remote access to systems.
- Asset Management, covering the management of the asset life cycle, which included specific property management elements;
- Maintenance Management, supporting maintenance activities (planned and unplanned);
- Program Management, supporting program level planning, budgeting and monitoring activities;
- Project Management, supporting management of projects from identification through to project completion, including sharing of project information and collaboration;
- Contract Management (Tendering), supporting the processing of contracts from tendering to closure, including management of contractor performance;
- Purchasing Management, supporting procurement activities requiring basic work request and work order management; and
- Business Intelligence, in support of performance data analysis, monitoring and reporting activities.